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Because we care !

We have developed tools and procedures to both follow-up shipments during delivery and to verify that the parts delivered to clients are exactly as required and ordered.

Each parcel is opened and visually controlled.

We control : 

  • part number 
  • manufacturer
  • date code 
  • quantity
  • packaging
  • lot number 
  • All labels are photocopied and saved in our database.
  • This information is reported on our Bill of Lading with also your order number and internal references.
  • If we detect any difference between your order and the product received, you will be informed immediately, and the delivery put on hold.
  • All information is available to you at any moment.